Privacy Policies
The Glam Room Salon and Medical Spa
Privacy Policy
Last Modified: October 21, 2024
At The Glam Room Salon and Medical Spa, your privacy is of the utmost importance to us. This policy outlines how we collect, use, and protect your personal information when you engage with us, whether by booking appointments, subscribing to text notifications, or visiting our website. By using our services, you agree to the practices described below.
1. Information We Collect
We collect personal information such as your name, phone number, email address, and appointment details to provide our services and communicate with you. This information is not sold to third parties and is used solely for our operational purposes, such as appointment reminders and marketing communications.
2. Text Marketing and Notifications
By subscribing to The Glam Room Salon and Spa’s text notifications, you agree to receive recurring automated marketing messages and appointment reminders. Message frequency may vary, and consent is not a condition for purchase. Standard messaging and data rates may apply. You can unsubscribe at any time by replying to our messages or following the instructions in the text.
For more information on our text messaging services, or if you wish to opt-out, contact our support team at [information@theglamroom.com](mailto:information@theglamroom.com).
3. How We Use Your Information
We use your personal information:
- To schedule and manage your appointments.
- To send marketing communications (such as promotions and updates) and appointment reminders via text and email.
- For internal business analysis and operations.
We respect your privacy and are committed to keeping your information safe and secure.
4. Cookies
Cookies are small text files placed on your device when you visit our website. They help us understand how you interact with our site, enabling us to improve your experience. We do not track your personal browsing behavior for targeted advertising. You can manage your cookie preferences through your browser settings.
5. California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Request access to the personal information we hold about you.
- Request that we delete your personal information, subject to certain exceptions.
- Opt-out of the sale of your personal information (though we do not sell personal information).
To exercise these rights, contact us at [information@theglamroom.com] (mailto:information@theglamroom.com).
6. Data Protection and Complaints
We are committed to addressing any concerns you have about how we handle your personal information. If you have any complaints, please email [information@theglamroom.com](mailto:information@theglamroom.com). If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority.
7. Sharing with Third-Party Service Providers
We may share your phone number and other relevant information with third-party service providers to facilitate our text messaging services. These providers are prohibited from using your personal information for any other purposes. We do not sell your personal information to third parties.
8. EEA Residents & Automatic Decision-Making
If you are a resident of the European Economic Area (EEA), you have the right to object to any form of automatic decision-making. We do not use automatic decision-making that impacts your rights or freedoms. If you wish to opt-out of targeted advertising from third parties like Facebook or Google, you can do so through the settings on their respective platforms.
9. Children’s Privacy
Our marketing services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided personal information, please contact us at [information@theglamroom.com](mailto:information@theglamroom.com), and we will delete it.
10. Policy Changes
The Glam Room Salon and Medical Spa may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any significant changes will be posted on this page with the updated “Last Modified” date. We may also notify you through other communication channels when necessary.
11. Contact Us
If you have any questions about this Privacy Policy or our text messaging services, please contact us at [information@theglamroom.com](mailto:information@theglamroom.com).