Privacy Policies

The Glam Room Salon and Medical Spa Privacy Policy
Last Modified: October 24, 2024

At The Glam Room Salon and Medical Spa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with us through our services, whether by booking appointments, subscribing to email or text notifications, or visiting our website. By using our services, you agree to the practices outlined below.

1. Information We Collect

We collect personal information such as your name, phone number, email address, and appointment details to provide our services and communicate with you. This information is used solely for our operational purposes, including:

  • Scheduling and managing your appointments.
  • Sending marketing communications (such as promotions and updates) and appointment reminders via text and email.

We do not sell your personal information to third parties.

2. Opting In and Opting Out of Marketing Communications

When you opt-in to receive marketing emails or text notifications, you provide your consent to receive recurring automated marketing messages at the contact information you supply. Consent for these communications is obtained directly from you, and message frequency may vary. Please note, consent is not a condition for purchase.

You may opt-out of receiving marketing messages at any time:

  • For Email Marketing: You can unsubscribe by clicking the "unsubscribe" link at the bottom of any marketing email.
  • For Text Marketing: You can opt-out by replying to our messages with the word “STOP” or by following other opt-out instructions provided in the message.

For more information on managing your preferences or opting out, you may also contact our support team at information@theglamroom.com.

3. Text Marketing and Industry Best Practices

Our text marketing follows industry standards set by the CTIA (Cellular Telecommunications Industry Association). We collect opt-in consent directly from you, and this consent is never rented, sold, or shared. The opt-in data must be directly between The Glam Room Salon and Medical Spa and the individual consumer receiving the message.

We do not use opt-in lists that have been rented, sold, or shared to send messages. The Glam Room Salon and Medical Spa creates and vets its own opt-in lists following CTIA guidelines and ensures that all marketing communications are directly connected to our services.

Sharing Information with Third-Party Service Providers for Text Marketing

We may share your phone number and relevant information with third-party service providers, such as Textel, to facilitate our text messaging campaigns. These service providers are strictly prohibited from using your personal information for any purposes other than enabling our text messaging service. However, we do not sell, rent, or share your opt-in information for any third-party's business purposes.

Example:
Consumer opt-in → The Glam Room Salon → Textel (text messaging platform) → Consumer.

This is done only to ensure that you receive messages directly from The Glam Room Salon and Medical Spa.

4. Cookies

We use cookies—small text files placed on your device when you visit our website—to enhance your experience and understand how you interact with our site. Cookies allow us to provide personalized services and improve our website's functionality. You can manage your cookie preferences through your browser settings.

We do not track your personal browsing behavior for targeted advertising.

5. California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights under the CCPA, including:

  • Requesting access to the personal information we hold about you.
  • Requesting the deletion of your personal information, subject to certain exceptions.
  • Opting out of the sale of your personal information (though we do not sell personal data).

To exercise these rights, contact us at information@theglamroom.com.

6. Data Protection and Complaints

We are committed to addressing any concerns regarding how we handle your personal data. If you have any complaints, please email us at information@theglamroom.com. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

7. EEA Residents & Automatic Decision-Making

If you are a resident of the European Economic Area (EEA), you have the right to object to automatic decision-making that affects your rights. We do not engage in such practices. If you wish to opt out of targeted advertising from third-party platforms like Facebook or Google, you may do so through your settings on those platforms.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at information@theglamroom.com, and we will take steps to delete that information.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any significant changes will be posted on this page with the updated “Last Modified” date. We may also notify you of any changes through other communication channels, where appropriate.

10. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at information@theglamroom.com.

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